Byham, William C. <br/><br/>
HeroZ :  empower yourself, your coworkers, your company / 
William C. Byham and Jeff Cox. 
 - New York :  Harmony Books,  c1994. 
 - xiii, 201p. 
<br/><br/><label>ISBN: </label>0517598604 
<br/><br/><label>LCCN: </label>93050885